{"id":4386,"date":"2026-06-22T10:14:13","date_gmt":"2026-06-22T08:14:13","guid":{"rendered":"https:\/\/zsb.info\/about-us\/fragen-antworten"},"modified":"2026-10-19T11:54:42","modified_gmt":"2026-10-19T09:54:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/zsb.info\/en\/about-us\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4386\" class=\"elementor elementor-4386 elementor-453\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41cb7e7 e-flex e-con-boxed e-con e-parent\" data-id=\"41cb7e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1df284 e-flex e-con-boxed e-con e-parent\" data-id=\"c1df284\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d4c563e e-con-full e-flex e-con e-child\" data-id=\"d4c563e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<h1 data-interaction-id=\"cefdc77\" class=\"e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"cefdc77\">How can we support your project? <\/h1>\n\t\t\t\t\t<p class=\"ls-big-copy e-paragraph-base e-default-p\" data-interaction-id=\"8372e93\" data-e-type=\"widget\" data-id=\"8372e93\">Find answers about our services, processes, certifications and how to get started with ZSB.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3b7c1c e-flex e-con-boxed e-con e-parent\" data-id=\"e3b7c1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4010e1 elementor-widget elementor-widget-ls_widget_faq\" data-id=\"b4010e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ls_widget_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div class=\"ls-widget-faq ls-widget-faq--grouped \">\n\n\t\t\t\t\n\t\t\t\t<div class=\"faq-nav\">\n\n\t\t\t\t\t<div class=\"faq-nav__label\">Choose a topic to learn more<\/div>\n\n\t\t\t\t\t<div class=\"faq-nav__dropdown\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"faq-nav__toggle\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"faq-nav__toggle-text\">Topic<\/span>\n\t\t\t\t\t\t\t<span class=\"faq-nav__toggle-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<ul class=\"faq-nav__panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"faq-nav__item\">\n\t\t\t\t\t\t\t\t<a class=\"faq-nav__link\" href=\"#faq-topic-services\">Services<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"faq-nav__item\">\n\t\t\t\t\t\t\t\t<a class=\"faq-nav__link\" href=\"#faq-topic-quality\">Quality<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"faq-nav__item\">\n\t\t\t\t\t\t\t\t<a class=\"faq-nav__link\" href=\"#faq-topic-prices\">Prices<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"faq-nav__item\">\n\t\t\t\t\t\t\t\t<a class=\"faq-nav__link\" href=\"#faq-topic-partnerships\">Partnerships<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"faq-nav__item\">\n\t\t\t\t\t\t\t\t<a class=\"faq-nav__link\" href=\"#faq-topic-customer-support\">Customer support<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"faq-nav__item\">\n\t\t\t\t\t\t\t\t<a class=\"faq-nav__link\" href=\"#faq-topic-industries\">Industries<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<\/div><!-- end \/.faq-nav__dropdown -->\n\n\t\t\t\t<\/div><!-- end \/.faq-nav -->\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<section id=\"faq-topic-services\" class=\"faq-group\">\n\n\t\t\t\t\t<h2 class=\"faq-group__title\">Services<\/h2>\n\n\t\t\t\t\t<div class=\"accordion\">\n\n\t\t\t\t\t\t<div class=\"accordion__listing js-accordion\" data-active=\"None\">\n\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">What exactly does ZSB offer in the field of contract filling?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>ZSB specialises in the contract filling of cosmetic and medical devices for external application, e.g. creams, gels, tonics, wound-care products, perfumes, as well as nail-care products. All products are filled under controlled ambient conditions.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Which types of packaging can be filled?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>We offer flexible filling solutions for: tubes (plastic, aluminium, laminate), sachets \/ sealed pouches, bottles &amp; airless systems, perfume flacons, nail polish bottles, jars (glass or plastic), and sample vials for perfume.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Does ZSB also fill medical devices?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>Yes. We are certified for the filling of medical devices for external use, such as medical skincare or sprays without pharmacological effect. Filling takes place under controlled conditions.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Can you also fill small batches?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>Yes. Alongside the filling of retail products (from 3,000 units) or product samples (from 5,000 units), we can also fill, for example, salon\/professional-use products in smaller batches from 500 units.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Which closure systems can be processed?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>We process screw and snap-on closures, atomiser pumps, airless pumps, aluminium sealing membranes, trigger pumps, applicators, etc.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t\t\t\t<\/div><!-- end \/.accordion__listing -->\n\n\t\t\t\t\t<\/div><!-- end \/.accordion -->\n\n\t\t\t\t<\/section><!-- end \/.faq-group -->\n\n\t\t\t\t\n\t\t\t\t<section id=\"faq-topic-quality\" class=\"faq-group\">\n\n\t\t\t\t\t<h2 class=\"faq-group__title\">Quality<\/h2>\n\n\t\t\t\t\t<div class=\"accordion\">\n\n\t\t\t\t\t\t<div class=\"accordion__listing js-accordion\" data-active=\"None\">\n\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Which standards does ZSB comply with?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>ZSB is certified according to the following international quality and production standards:<\/p>\n<ul>\n<li>ISO 9001:2015 for quality management systems<\/li>\n<li>DIN EN ISO 13485 for the manufacture of medical devices for topical application<\/li>\n<li>DIN EN ISO 22716 (GMP) for good manufacturing practice in cosmetics<\/li>\n<li>EC Organic Regulation, certified by DE-\u00d6KO-006, for the filling of organic products<\/li>\n<li>In preparation for 2027: IFS HPC Standard.<\/li>\n<\/ul>\n<p>These certifications ensure the highest process reliability, traceability, and compliance with industry-specific requirements.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Under which conditions does the filling take place?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>All products are manufactured exclusively under controlled conditions. This allows us to meet the high standards in hygiene, quality assurance, and process control.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">How does ZSB ensure product quality?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>ZSB manufactures exclusively in accordance with internationally recognised quality standards (ISO 9001:2015, ISO 22716, ISO 13485, EC Organic Regulation), guaranteeing a high level of safety and quality. In addition, all products are filled under controlled conditions \u2013 supported by a modern quality management system and many years of experience with sensitive product types. Long-serving, experienced and well-trained staff, together with effective quality assurance, ensure a high level of production reliability.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">How sustainable is contract filling at ZSB?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>Around 60% of the electricity we use is generated by our own photovoltaic systems, with the remainder covered by certified green electricity. Since switching to a modern heat pump in 2024, we have significantly reduced our natural gas consumption. Our lighting is entirely LED, and we separate all waste materials rigorously so that as much as possible can be recycled. On request, we can advise you on choosing sustainable packaging solutions.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t\t\t\t<\/div><!-- end \/.accordion__listing -->\n\n\t\t\t\t\t<\/div><!-- end \/.accordion -->\n\n\t\t\t\t<\/section><!-- end \/.faq-group -->\n\n\t\t\t\t\n\t\t\t\t<section id=\"faq-topic-prices\" class=\"faq-group\">\n\n\t\t\t\t\t<h2 class=\"faq-group__title\">Prices<\/h2>\n\n\t\t\t\t\t<div class=\"accordion\">\n\n\t\t\t\t\t\t<div class=\"accordion__listing js-accordion\" data-active=\"None\">\n\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">How is pricing determined?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>Our prices depend on volume, packaging type, the detailed work steps involved, and any additional services required. We are happy to prepare an individual quotation based on your specific requirements.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">What additional costs may arise?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>Additional costs may apply for special packaging, express delivery, extra quality testing, labelling, or longer storage periods. All costs are set out transparently in the quotation \u2013 there are no hidden fees.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Do you offer sample production?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>Yes, we offer sample production runs in small batches for stability or compatibility testing. We are also happy to recommend suitable laboratories for further analysis.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t\t\t\t<\/div><!-- end \/.accordion__listing -->\n\n\t\t\t\t\t<\/div><!-- end \/.accordion -->\n\n\t\t\t\t<\/section><!-- end \/.faq-group -->\n\n\t\t\t\t\n\t\t\t\t<section id=\"faq-topic-partnerships\" class=\"faq-group\">\n\n\t\t\t\t\t<h2 class=\"faq-group__title\">Partnerships<\/h2>\n\n\t\t\t\t\t<div class=\"accordion\">\n\n\t\t\t\t\t\t<div class=\"accordion__listing js-accordion\" data-active=\"None\">\n\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">What support does ZSB provide beyond filling?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>In addition to contract filling, we also help with individual upstream and downstream process steps where needed. This includes, for example, sourcing suitable packaging components and coordinating with external manufacturing partners. For analytics or microbiological testing, we have competent, long-standing partners. Our main focus remains clearly on contract filling under controlled and certified conditions.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Do you also handle logistics?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>ZSB takes care of the proper storage and management of customer goods. The entire inventory is recorded in a database, and every production run includes precise, item-level accounting of the materials used.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">How does ZSB manage storage and inventory?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>The entire inventory is managed via a database. Each order is billed and documented on a per-unit basis. On request, we can provide reliable stock figures immediately.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t\t\t\t<\/div><!-- end \/.accordion__listing -->\n\n\t\t\t\t\t<\/div><!-- end \/.accordion -->\n\n\t\t\t\t<\/section><!-- end \/.faq-group -->\n\n\t\t\t\t\n\t\t\t\t<section id=\"faq-topic-customer-support\" class=\"faq-group\">\n\n\t\t\t\t\t<h2 class=\"faq-group__title\">Customer support<\/h2>\n\n\t\t\t\t\t<div class=\"accordion\">\n\n\t\t\t\t\t\t<div class=\"accordion__listing js-accordion\" data-active=\"None\">\n\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Where are you located and how can I contact you?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>ZSB Verpackung GmbH is based at Chiemgaustra\u00dfe 3, 83233 Bernau am Chiemsee, Bavaria, Germany. You can reach us by phone at +49 (0) 8051 98 55 0 or by email at i&#110;&#102;&#111;&#x40;&#x7a;&#x73;b&#46;&#105;&#110;&#x66;&#x6f;. Our office hours are Monday to Thursday from 07:00 to 16:30 and Friday from 07:00 to 12:00.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">How does the order process work?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>After your enquiry, we prepare a detailed quotation covering all relevant production and delivery details. Once you place the order, you are assigned a personal project manager as your central point of contact for all questions and coordination. Together with you, we clarify all production-relevant details in advance: quantities, specifications, packaging, and delivery periods. During production, we keep you actively informed and update you promptly on progress and the current delivery status. Our goal is a smooth process in which you always know where your order stands and always have a competent contact at your side.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t\t\t\t<\/div><!-- end \/.accordion__listing -->\n\n\t\t\t\t\t<\/div><!-- end \/.accordion -->\n\n\t\t\t\t<\/section><!-- end \/.faq-group -->\n\n\t\t\t\t\n\t\t\t\t<section id=\"faq-topic-industries\" class=\"faq-group\">\n\n\t\t\t\t\t<h2 class=\"faq-group__title\">Industries<\/h2>\n\n\t\t\t\t\t<div class=\"accordion\">\n\n\t\t\t\t\t\t<div class=\"accordion__listing js-accordion\" data-active=\"None\">\n\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Which industries or companies does ZSB work with?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>ZSB serves companies in the cosmetics and medical devices industries, from specialised SMEs to international brands. The focus is on certified contract filling, flexible batch sizes, the highest quality, and packaging.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t<div class=\"accordion__item\">\n\n\t\t\t\t<h3 class=\"accordion__header\">Is ZSB also interested in long-term partnerships?<\/h3>\n\n\t\t\t\t<div class=\"entry-content\">\n\n\t\t\t\t\t<p>Yes, we think in processes, not in projects. ZSB is highly service-oriented and, in some cases, has supported customers for decades in the reliable and on-time production of their products.<\/p>\n\n\t\t\t\t<\/div><!-- \/.entry-content -->\n\n\t\t\t<\/div><!-- \/.accordion__item -->\n\n\t\t\n\t\t\t\t\t\t<\/div><!-- end \/.accordion__listing -->\n\n\t\t\t\t\t<\/div><!-- end \/.accordion -->\n\n\t\t\t\t<\/section><!-- end \/.faq-group -->\n\n\t\t\t\t\t\t<script type=\"application\/ld+json\">\n\t\t{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What exactly does ZSB offer in the field of contract filling?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"ZSB specialises in the contract filling of cosmetic and medical devices for external application, e.g. creams, gels, tonics, wound-care products, perfumes, as well as nail-care products. All products are filled under controlled ambient conditions.\"}},{\"@type\":\"Question\",\"name\":\"Which types of packaging can be filled?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer flexible filling solutions for: tubes (plastic, aluminium, laminate), sachets \/ sealed pouches, bottles &amp; airless systems, perfume flacons, nail polish bottles, jars (glass or plastic), and sample vials for perfume.\"}},{\"@type\":\"Question\",\"name\":\"Does ZSB also fill medical devices?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We are certified for the filling of medical devices for external use, such as medical skincare or sprays without pharmacological effect. Filling takes place under controlled conditions.\"}},{\"@type\":\"Question\",\"name\":\"Can you also fill small batches?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Alongside the filling of retail products (from 3,000 units) or product samples (from 5,000 units), we can also fill, for example, salon\/professional-use products in smaller batches from 500 units.\"}},{\"@type\":\"Question\",\"name\":\"Which closure systems can be processed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We process screw and snap-on closures, atomiser pumps, airless pumps, aluminium sealing membranes, trigger pumps, applicators, etc.\"}},{\"@type\":\"Question\",\"name\":\"Which standards does ZSB comply with?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"ZSB is certified according to the following international quality and production standards: ISO 9001:2015 for quality management systems DIN EN ISO 13485 for the manufacture of medical devices for topical application DIN EN ISO 22716 (GMP) for good manufacturing practice in cosmetics EC Organic Regulation, certified by DE-\u00d6KO-006, for the filling of organic products In preparation for 2027: IFS HPC Standard. These certifications ensure the highest process reliability, traceability, and compliance with industry-specific requirements.\"}},{\"@type\":\"Question\",\"name\":\"Under which conditions does the filling take place?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All products are manufactured exclusively under controlled conditions. This allows us to meet the high standards in hygiene, quality assurance, and process control.\"}},{\"@type\":\"Question\",\"name\":\"How does ZSB ensure product quality?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"ZSB manufactures exclusively in accordance with internationally recognised quality standards (ISO 9001:2015, ISO 22716, ISO 13485, EC Organic Regulation), guaranteeing a high level of safety and quality. In addition, all products are filled under controlled conditions \u2013 supported by a modern quality management system and many years of experience with sensitive product types. Long-serving, experienced and well-trained staff, together with effective quality assurance, ensure a high level of production reliability.\"}},{\"@type\":\"Question\",\"name\":\"How sustainable is contract filling at ZSB?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Around 60% of the electricity we use is generated by our own photovoltaic systems, with the remainder covered by certified green electricity. Since switching to a modern heat pump in 2024, we have significantly reduced our natural gas consumption. Our lighting is entirely LED, and we separate all waste materials rigorously so that as much as possible can be recycled. On request, we can advise you on choosing sustainable packaging solutions.\"}},{\"@type\":\"Question\",\"name\":\"How is pricing determined?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our prices depend on volume, packaging type, the detailed work steps involved, and any additional services required. We are happy to prepare an individual quotation based on your specific requirements.\"}},{\"@type\":\"Question\",\"name\":\"What additional costs may arise?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Additional costs may apply for special packaging, express delivery, extra quality testing, labelling, or longer storage periods. All costs are set out transparently in the quotation \u2013 there are no hidden fees.\"}},{\"@type\":\"Question\",\"name\":\"Do you offer sample production?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we offer sample production runs in small batches for stability or compatibility testing. We are also happy to recommend suitable laboratories for further analysis.\"}},{\"@type\":\"Question\",\"name\":\"What support does ZSB provide beyond filling?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In addition to contract filling, we also help with individual upstream and downstream process steps where needed. This includes, for example, sourcing suitable packaging components and coordinating with external manufacturing partners. For analytics or microbiological testing, we have competent, long-standing partners. Our main focus remains clearly on contract filling under controlled and certified conditions.\"}},{\"@type\":\"Question\",\"name\":\"Do you also handle logistics?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"ZSB takes care of the proper storage and management of customer goods. The entire inventory is recorded in a database, and every production run includes precise, item-level accounting of the materials used.\"}},{\"@type\":\"Question\",\"name\":\"How does ZSB manage storage and inventory?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The entire inventory is managed via a database. Each order is billed and documented on a per-unit basis. On request, we can provide reliable stock figures immediately.\"}},{\"@type\":\"Question\",\"name\":\"Where are you located and how can I contact you?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"ZSB Verpackung GmbH is based at Chiemgaustra\u00dfe 3, 83233 Bernau am Chiemsee, Bavaria, Germany. You can reach us by phone at +49 (0) 8051 98 55 0 or by email at &#x69;&#x6e;&#x66;&#x6f;&#x40;&#x7a;&#x73;&#98;&#46;&#105;&#110;&#102;o. Our office hours are Monday to Thursday from 07:00 to 16:30 and Friday from 07:00 to 12:00.\"}},{\"@type\":\"Question\",\"name\":\"How does the order process work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"After your enquiry, we prepare a detailed quotation covering all relevant production and delivery details. Once you place the order, you are assigned a personal project manager as your central point of contact for all questions and coordination. Together with you, we clarify all production-relevant details in advance: quantities, specifications, packaging, and delivery periods. During production, we keep you actively informed and update you promptly on progress and the current delivery status. Our goal is a smooth process in which you always know where your order stands and always have a competent contact at your side.\"}},{\"@type\":\"Question\",\"name\":\"Which industries or companies does ZSB work with?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"ZSB serves companies in the cosmetics and medical devices industries, from specialised SMEs to international brands. The focus is on certified contract filling, flexible batch sizes, the highest quality, and packaging.\"}},{\"@type\":\"Question\",\"name\":\"Is ZSB also interested in long-term partnerships?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we think in processes, not in projects. ZSB is highly service-oriented and, in some cases, has supported customers for decades in the reliable and on-time production of their products.\"}}]}\t\t<\/script>\n\t\t\n\t\t\t<\/div><!-- end \/.ls-widget-faq -->\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How can we support your project? Find answers about our services, processes, certifications and how to get started with ZSB. Choose a topic to learn more Thema Industries Customer support Services Partnerships Prices Quality Industries Which industries or companies does ZSB work with? ZSB serves companies in the cosmetics and <a class=\"moretag\" href=\"https:\/\/zsb.info\/en?post_type=ls_faq&#038;p=4404\">read more&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4379,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4386","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ \u2013 Contract Filling &amp; Manufacturing Answers | ZSB Info<\/title>\n<meta name=\"description\" content=\"Answers to common questions about contract filling &amp; manufacturing \u2713 minimum order quantities \u2713 certifications \u2713 process &amp; samples. \u25ba Send your inquiry today!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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